MissAnn 06:18 AM 08-07-2017
I texted a parent to remind them to pay. They said they did and even sent a screen shot. KidKare still has it as unpaid. Sent in a ticket....but you know how that is with KidKare.
I'm wondering if this could be insufficient funds? I really need to be paid!
284878 09:22 AM 08-07-2017
Have you checked with your bank?
MissAnn 10:25 AM 08-07-2017
Originally Posted by 284878:
Have you checked with your bank?
I will but it's too early to show up.
hwichlaz 09:23 AM 08-07-2017
I don't do epay with kidkare but I did for a while with minute menu. Does it take forever to get put into your account like it did with minute menu? I didn't want to wait 4-5 business days for it to make it into my account anymore.
Is it possible that that's part of the problem...just their slow payment system?
MissAnn 10:27 AM 08-07-2017
Originally Posted by hwichlaz:
I don't do epay with kidkare but I did for a while with minute menu. Does it take forever to get put into your account like it did with minute menu? I didn't want to wait 4-5 business days for it to make it into my account anymore.
Is it possible that that's part of the problem...just their slow payment system?
The payment will show paid immediately after a parent pays. And yes.....still takes forever. If a parent pays Monday after about noon, I won't see it till the next week.
284878 02:15 PM 08-07-2017
Originally Posted by MissAnn:
The payment will show paid immediately after a parent pays. And yes.....still takes forever. If a parent pays Monday after about noon, I won't see it till the next week.
Then why do you use it?
I use Venmo and I have money in my account the next morning, even if they pay after five plus no fees.
MissAnn 03:05 PM 08-07-2017
Originally Posted by 284878:
Then why do you use it?
I use Venmo and I have money in my account the next morning, even if they pay after five plus no fees.
I don't mean no if it takes awhile. I still get payments each week. I do want it to be reliable though. I like all my accounting to be in one place.
MissAnn 03:06 PM 08-07-2017
I got a reply from the ticket. It just gave directions how to record a payment. This was no help at all. I sent a reply to the ticket and let them know this did not solve my problem and explained again. Then they sent an email back to say my ticket is closed. Ugh
284878 08:08 PM 08-07-2017
Originally Posted by MissAnn:
I don't mean no if it takes awhile. I still get payments each week. I do want it to be reliable though. I like all my accounting to be in one place.
Honestly, you all are devoted to a crappy program that you pay for. When there are free sites out there like Wave.com or software like Quicken/ QuickBooks that will do the same without all this stress. If Kidkare was human, I would be telling you to get out of the abusive relationship because if they actually cared about you, they would not be treating you like this and would not have so many issues.
Sorry but I just do not get your devotion to this program. I never have to chase my deposit with Venmo.