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Daycare Center and Family Home Forum>Are you serious?????
williams2008 04:53 AM 04-23-2014
Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!
Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me
Am I wrong for calling her out about the $12.00????
This is the end of the free days when I am closed. From now on they WILL be charged.
Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me
Am I wrong for calling her out about the $12.00????
This is the end of the free days when I am closed. From now on they WILL be charged.
Cradle2crayons 04:59 AM 04-23-2014
Originally Posted by williams2008:
Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!
Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me
Am I wrong for calling her out about the $12.00????
This is the end of the free days when I am closed. From now on they WILL be charged.
Absolutely NOT! it's not okay for parents to short you. If she has a problem with it, ask her if that's her two week notice....Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!
Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me
Am I wrong for calling her out about the $12.00????
This is the end of the free days when I am closed. From now on they WILL be charged.
Tdhmom 05:00 AM 04-23-2014
Wow that's super cheap!! She should be kissing your feet!!! Not short changing you!
williams2008 05:04 AM 04-23-2014
Originally Posted by Cradle2crayons:
Absolutely NOT! it's not okay for parents to short you. If she has a problem with it, ask her if that's her two week notice....
I am glad someone agrees with me! This is the part of doing child care that I do not like, the parents make you feel bad for asking for your money! Absolutely NOT! it's not okay for parents to short you. If she has a problem with it, ask her if that's her two week notice....
The things I want to say to her is just not right!!
Cradle2crayons 05:06 AM 04-23-2014
Originally Posted by williams2008:
I am glad someone agrees with me! This is the part of doing child care that I do not like, the parents make you feel bad for asking for your money!
The things I want to say to her is just not right!!
Just don't back down. A nice friendly "Sally, I'm sure it was an oversight, but your payment was $12 short. I'll waive the late fee this time but in the future please be sure payments are in he correct amount" and then blank stare ....I am glad someone agrees with me! This is the part of doing child care that I do not like, the parents make you feel bad for asking for your money!
The things I want to say to her is just not right!!
williams2008 05:07 AM 04-23-2014
Originally Posted by Tdhmom:
Wow that's super cheap!! She should be kissing your feet!!! Not short changing you!
THANK YOU!!!Wow that's super cheap!! She should be kissing your feet!!! Not short changing you!
She doesn't realize, she had just messed the free days up for everyone!
williams2008 05:11 AM 04-23-2014
Originally Posted by Cradle2crayons:
Just don't back down. A nice friendly "Sally, I'm sure it was an oversight, but your payment was $12 short. I'll waive the late fee this time but in the future please be sure payments are in he correct amount" and then blank stare ....
I will be sure to add the "blank stare"....Just don't back down. A nice friendly "Sally, I'm sure it was an oversight, but your payment was $12 short. I'll waive the late fee this time but in the future please be sure payments are in he correct amount" and then blank stare ....
Cradle2crayons 05:16 AM 04-23-2014
Originally Posted by williams2008:
I will be sure to add the "blank stare"....
The blank stare is very very important. Probably he most important part of any conversation with a parent I will be sure to add the "blank stare"....
williams2008 05:21 AM 04-23-2014
Originally Posted by Cradle2crayons:
The blank stare is very very important. Probably he most important part of any conversation with a parent
The blank stare is very very important. Probably he most important part of any conversation with a parent
debbiedoeszip 05:32 AM 04-23-2014
Of course she has to pay you in full. I'll use the store analogy again. If you go to a store and the total at the checkout is $64, they aren't going to let you leave with the stuff if you only pay $56.
That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.
That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.
williams2008 05:48 AM 04-23-2014
Originally Posted by debbiedoeszip:
Of course she has to pay you in full. I'll use the store analogy again. If you go to a store and the total at the checkout is $64, they aren't going to let you leave with the stuff if you only pay $56.
That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.
I'm sorry, I forgot to clarify. I was off April 11th & April 14th. For both weeks the parents got a free day, with payments being only $64.00. The first week, she paid $56.00 and the second week she sent her son to pick up and he only paid $60, which brings the total amount still due to $12.00.Of course she has to pay you in full. I'll use the store analogy again. If you go to a store and the total at the checkout is $64, they aren't going to let you leave with the stuff if you only pay $56.
That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.
I realize I shouldn't have let it go this far, but when I talked to her she said she was going to take care of the $8.00, but turned around and shorted me $4.00 more. I should term, but since I can only have 4 children being licensed I have been trying my best to keep everyone, although I haven't allowed him to attend until she takes care of this matter.
mia 06:21 AM 04-23-2014
I would leave the free days for the other clients for its not their fault that she messed up her part of it.. if they start to do the same then by all means.
just my thought, but yes she owes you your money for sure.....
just my thought, but yes she owes you your money for sure.....
williams2008 06:55 AM 04-23-2014
Originally Posted by mia:
I would leave the free days for the other clients for its not their fault that she messed up her part of it.. if they start to do the same then by all means.
just my thought, but yes she owes you your money for sure.....
You have a point though. Would you explain to her that this is only effective for her due to the short/late payment issues in the event that she ask the other parents are they having to pay for my days off?I would leave the free days for the other clients for its not their fault that she messed up her part of it.. if they start to do the same then by all means.
just my thought, but yes she owes you your money for sure.....
Moppetland 07:09 AM 04-23-2014
How about this analogy for her. You go to work on pay day, expecting your check to be the regular $300, and it only was $288. I bet you she'll be in the pay roll department looking for her missing $12.
Originally Posted by debbiedoeszip:
Of course she has to pay you in full. I'll use the store analogy again. If you go to a store and the total at the checkout is $64, they aren't going to let you leave with the stuff if you only pay $56.
That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.
Of course she has to pay you in full. I'll use the store analogy again. If you go to a store and the total at the checkout is $64, they aren't going to let you leave with the stuff if you only pay $56.
That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.
Heidi 07:34 AM 04-23-2014
Is $80 really the going rate in your area?
williams2008 07:53 AM 04-23-2014
Originally Posted by Moppetland:
How about this analogy for her. You go to work on pay day, expecting your check to be the regular $300, and it only was $288. I bet you she'll be in the pay roll department looking for her missing $12.
You got that right!!How about this analogy for her. You go to work on pay day, expecting your check to be the regular $300, and it only was $288. I bet you she'll be in the pay roll department looking for her missing $12.
Cradle2crayons 07:56 AM 04-23-2014
Originally Posted by williams2008:
You have a point though. Would you explain to her that this is only effective for her due to the short/late payment issues in the event that she ask the other parents are they having to pay for my days off?
I would announce all free days are gone. And if you want to continue it for all others then talk to them privately and individually. Other mom shouldn't know what you are doing for others anyway or what others are paying.You have a point though. Would you explain to her that this is only effective for her due to the short/late payment issues in the event that she ask the other parents are they having to pay for my days off?
williams2008 07:59 AM 04-23-2014
Originally Posted by Heidi:
Is $80 really the going rate in your area?
Most home daycare's here charge $70-$75. The rates for centers here range from $60-$95, I think. The state only pay $77.50 the age group I have and want you to have a better beginnings rating in order to participate on the program. The rates are sad, I knowIs $80 really the going rate in your area?
williams2008 08:02 AM 04-23-2014
Originally Posted by Cradle2crayons:
I would announce all free days are gone. And if you want to continue it for all others then talk to them privately and individually. Other mom shouldn't know what you are doing for others anyway or what others are paying.
I much rather get rid of the free days, tbh!I would announce all free days are gone. And if you want to continue it for all others then talk to them privately and individually. Other mom shouldn't know what you are doing for others anyway or what others are paying.
Cradle2crayons 08:32 AM 04-23-2014
Originally Posted by williams2008:
Most home daycare's here charge $70-$75. The rates for centers here range from $60-$95, I think. The state only pay $77.50 the age group I have and want you to have a better beginnings rating in order to participate on the program. The rates are sad, I know
The rate here is from $60 to $80 for that age group and the state only pays $7 a dayMost home daycare's here charge $70-$75. The rates for centers here range from $60-$95, I think. The state only pay $77.50 the age group I have and want you to have a better beginnings rating in order to participate on the program. The rates are sad, I know
debbiedoeszip 09:46 AM 04-23-2014
Good analogy!
CraftyMom 09:56 AM 04-23-2014
Originally Posted by williams2008:
I much rather get rid of the free days, tbh!
You should get rid of them. My parents are required to have a backup plan so they don't have to take a day off, and I give plenty of notice so they can make arrangementsI much rather get rid of the free days, tbh!
My3cents 10:22 AM 04-23-2014
You can only have four kids?
How can you make a living on that?
Is the cost of living cheap in your area? I couldn't make it on that low rate.
How can you make a living on that?
Is the cost of living cheap in your area? I couldn't make it on that low rate.
My3cents 10:28 AM 04-23-2014
Originally Posted by williams2008:
Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!
Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me
Am I wrong for calling her out about the $12.00????
This is the end of the free days when I am closed. From now on they WILL be charged.
your not wrong. She owes you that money. Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!
Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me
Am I wrong for calling her out about the $12.00????
This is the end of the free days when I am closed. From now on they WILL be charged.
Charge for a space is your best bet. They pay no matter if in attendance or not. You can't run your business with out having an anticipated weekly income. While your at it, give yourself paid days off and vacations also- Its the best way to go. Makes you feel worth all the work that you do with these kids. We work hard, and we need take hold of that. It makes us better providers. I wish you the best-
Laurel 10:37 AM 04-23-2014
Originally Posted by williams2008:
I am glad someone agrees with me! This is the part of doing child care that I do not like, the parents make you feel bad for asking for your money!
The things I want to say to her is just not right!!
If she questions your right to it, it is okay to say "It isn't pleasant for me to feel like I have to feel bad about asking to be paid." I am glad someone agrees with me! This is the part of doing child care that I do not like, the parents make you feel bad for asking for your money!
The things I want to say to her is just not right!!
I've said things similar to this before about different issues. I actually kind of enjoy seeing their mouths hang open or see them stumble over their words trying to back pedal.
Laurel
P.S. There is a nice professional way to say everything you are thinking. Sometimes it can be challenging but can be done.
My3cents 12:13 PM 04-23-2014
Originally Posted by Laurel:
If she questions your right to it, it is okay to say "It isn't pleasant for me to feel like I have to feel bad about asking to be paid."
I've said things similar to this before about different issues. I actually kind of enjoy seeing their mouths hang open or see them stumble over their words trying to back pedal.
Laurel
P.S. There is a nice professional way to say everything you are thinking. Sometimes it can be challenging but can be done.
This is good. I have something similar in my handbook. Its so true. Its embarrassing to have to ask for payment. I wonder how they would like it if they had to chase their payment down by the boss's child too~ I don't like it when a parent gives the payment to the child to give to me!!! It's true you can get your point across in a professional way- If she questions your right to it, it is okay to say "It isn't pleasant for me to feel like I have to feel bad about asking to be paid."
I've said things similar to this before about different issues. I actually kind of enjoy seeing their mouths hang open or see them stumble over their words trying to back pedal.
Laurel
P.S. There is a nice professional way to say everything you are thinking. Sometimes it can be challenging but can be done.
Jack Sprat 12:39 PM 04-23-2014
I also do not charge when I am closed. I do text parents and let them the rate for the week if it is different.
You do need to be paid. $12 is $12.
With the last three families I made it clear that I do not like to be asked to be paid. It makes me very uncomfortable and since they do not have to ask to be paid neither should I. They all chuckled and agreed.
You do need to be paid. $12 is $12.
With the last three families I made it clear that I do not like to be asked to be paid. It makes me very uncomfortable and since they do not have to ask to be paid neither should I. They all chuckled and agreed.
EntropyControlSpecialist 12:41 PM 04-23-2014
Originally Posted by williams2008:
I will be sure to add the "blank stare"....
So important that ya do! They end up revealing their true selves during this time!!I will be sure to add the "blank stare"....
williams2008 01:28 PM 04-23-2014
Originally Posted by CraftyMom:
You should get rid of them. My parents are required to have a backup plan so they don't have to take a day off, and I give plenty of notice so they can make arrangements
I want to soooooo bad! As a matter of fact I've been wanting to get rid of them for a long time, not because of the child, but the mom!You should get rid of them. My parents are required to have a backup plan so they don't have to take a day off, and I give plenty of notice so they can make arrangements
I give my parents a months notice, and remind them several times in between when I'll be closed, so they have plenty of time to find back up care.
williams2008 01:31 PM 04-23-2014
Originally Posted by My3cents:
You can only have four kids?
How can you make a living on that?
Is the cost of living cheap in your area? I couldn't make it on that low rate.
Yes if I am licensed I can only have 4. If I operate legally unlicensed I can have 5 according to the state and my licencor, so starting next month I will be adding an extra child and giving up my license.You can only have four kids?
How can you make a living on that?
Is the cost of living cheap in your area? I couldn't make it on that low rate.
I have been looking for a job for that very reason . All of the family homes here with the exception of 1 has closed down. I hate to say it, but El Dorado, Arkansas sucks!
williams2008 01:40 PM 04-23-2014
Originally Posted by My3cents:
your not wrong. She owes you that money.
Charge for a space is your best bet. They pay no matter if in attendance or not. You can't run your business with out having an anticipated weekly income. While your at it, give yourself paid days off and vacations also- Its the best way to go. Makes you feel worth all the work that you do with these kids. We work hard, and we need take hold of that. It makes us better providers. I wish you the best-
Thank you! You are so right I need to give myself paid vacation and days off. As I had been thinking about changing that in my policy, but didn't want to run anybody off.your not wrong. She owes you that money.
Charge for a space is your best bet. They pay no matter if in attendance or not. You can't run your business with out having an anticipated weekly income. While your at it, give yourself paid days off and vacations also- Its the best way to go. Makes you feel worth all the work that you do with these kids. We work hard, and we need take hold of that. It makes us better providers. I wish you the best-
williams2008 01:42 PM 04-23-2014
Originally Posted by Jack Sprat:
I also do not charge when I am closed. I do text parents and let them the rate for the week if it is different.
You do need to be paid. $12 is $12.
With the last three families I made it clear that I do not like to be asked to be paid. It makes me very uncomfortable and since they do not have to ask to be paid neither should I. They all chuckled and agreed.
That's what confusing for me. I always let them know the exact amount to pay when I am closed, but this time I sent a note home saying to get your rate to be paid this week subtract $16.00 from $80.00. Who would've thought she couldn't subtractI also do not charge when I am closed. I do text parents and let them the rate for the week if it is different.
You do need to be paid. $12 is $12.
With the last three families I made it clear that I do not like to be asked to be paid. It makes me very uncomfortable and since they do not have to ask to be paid neither should I. They all chuckled and agreed.
williams2008 01:47 PM 04-23-2014
Originally Posted by Laurel:
If she questions your right to it, it is okay to say "It isn't pleasant for me to feel like I have to feel bad about asking to be paid."
I've said things similar to this before about different issues. I actually kind of enjoy seeing their mouths hang open or see them stumble over their words trying to back pedal.
Laurel
P.S. There is a nice professional way to say everything you are thinking. Sometimes it can be challenging but can be done.
I have something similar to that in my handbook, but of course they don't read the handbook. I also have a sign up about being paid on time, which they never read. I think I am going to start sending out invoices with a little side note saying please pay on time.If she questions your right to it, it is okay to say "It isn't pleasant for me to feel like I have to feel bad about asking to be paid."
I've said things similar to this before about different issues. I actually kind of enjoy seeing their mouths hang open or see them stumble over their words trying to back pedal.
Laurel
P.S. There is a nice professional way to say everything you are thinking. Sometimes it can be challenging but can be done.
craftymissbeth 02:11 PM 04-23-2014
Originally Posted by williams2008:
Yes if I am licensed I can only have 4. If I operate legally unlicensed I can have 5 according to the state and my licencor, so starting next month I will be adding an extra child and giving up my license.
I have been looking for a job for that very reason . All of the family homes here with the exception of 1 has closed down. I hate to say it, but El Dorado, Arkansas sucks!
Well, so does El Dorado, Kansas! Yes if I am licensed I can only have 4. If I operate legally unlicensed I can have 5 according to the state and my licencor, so starting next month I will be adding an extra child and giving up my license.
I have been looking for a job for that very reason . All of the family homes here with the exception of 1 has closed down. I hate to say it, but El Dorado, Arkansas sucks!
CraftyMom 02:40 PM 04-23-2014
Originally Posted by williams2008:
I want to soooooo bad! As a matter of fact I've been wanting to get rid of them for a long time, not because of the child, but the mom!
I give my parents a months notice, and remind them several times in between when I'll be closed, so they have plenty of time to find back up care.
Oops! I meant you should get rid of the free days, but maybe getting rid of the mom will work too I want to soooooo bad! As a matter of fact I've been wanting to get rid of them for a long time, not because of the child, but the mom!
I give my parents a months notice, and remind them several times in between when I'll be closed, so they have plenty of time to find back up care.
Babyluver21 03:33 PM 04-23-2014
Originally Posted by williams2008:
Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!
Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me
Am I wrong for calling her out about the $12.00????
This is the end of the free days when I am closed. From now on they WILL be charged.
When I ran my daycare, this is the EXACT amount that I was shorted. The woman made a big deal of it, started getting nutso on me and said "WELL, you said (whatever it was) per HOUR, and for the last hour, it wasn't a complete hour so I should be able to keep the $12" I mean seriously, she was talking 15 minutes! She was supposed to be at my house at 3:15 and got there at 3pm (or something, it was after school). I told her, "You pay by the HOUR, not by the QUARTER hour #1 and #2, you STILL would not be entitled to $12!" And went into the charges in detail. She was such a PITA from day one. Her daughter threatened her husband's new wife's child and you KNOW that came from mom. She ended up getting herself termed trying to argue. I finally just handed her stuff and told her to go.Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!
Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me
Am I wrong for calling her out about the $12.00????
This is the end of the free days when I am closed. From now on they WILL be charged.
williams2008 05:57 AM 04-24-2014
Originally Posted by craftymissbeth:
Well, so does El Dorado, Kansas!
Well, so does El Dorado, Kansas!
williams2008 05:58 AM 04-24-2014
Originally Posted by CraftyMom:
Oops! I meant you should get rid of the free days, but maybe getting rid of the mom will work too
I second that!!Oops! I meant you should get rid of the free days, but maybe getting rid of the mom will work too
williams2008 06:11 AM 04-24-2014
Originally Posted by Babyluver21:
When I ran my daycare, this is the EXACT amount that I was shorted. The woman made a big deal of it, started getting nutso on me and said "WELL, you said (whatever it was) per HOUR, and for the last hour, it wasn't a complete hour so I should be able to keep the $12" I mean seriously, she was talking 15 minutes! She was supposed to be at my house at 3:15 and got there at 3pm (or something, it was after school). I told her, "You pay by the HOUR, not by the QUARTER hour #1 and #2, you STILL would not be entitled to $12!" And went into the charges in detail. She was such a PITA from day one. Her daughter threatened her husband's new wife's child and you KNOW that came from mom. She ended up getting herself termed trying to argue. I finally just handed her stuff and told her to go.
Parents will try their best to get out of paying. I have explained it to her one time, I will not do it again. I told the mom if it is not taking care of by tomorrow I am going to terminate care.When I ran my daycare, this is the EXACT amount that I was shorted. The woman made a big deal of it, started getting nutso on me and said "WELL, you said (whatever it was) per HOUR, and for the last hour, it wasn't a complete hour so I should be able to keep the $12" I mean seriously, she was talking 15 minutes! She was supposed to be at my house at 3:15 and got there at 3pm (or something, it was after school). I told her, "You pay by the HOUR, not by the QUARTER hour #1 and #2, you STILL would not be entitled to $12!" And went into the charges in detail. She was such a PITA from day one. Her daughter threatened her husband's new wife's child and you KNOW that came from mom. She ended up getting herself termed trying to argue. I finally just handed her stuff and told her to go.
CraftyMom 06:59 AM 04-24-2014
Originally Posted by williams2008:
Parents will try their best to get out of paying. I have explained it to her one time, I will not do it again. I told the mom if it is not taking care of by tomorrow I am going to terminate care.
Good for you! It doesn't matter the amount, she owes you money and is disrespectful by not paying.Parents will try their best to get out of paying. I have explained it to her one time, I will not do it again. I told the mom if it is not taking care of by tomorrow I am going to terminate care.
williams2008 07:00 AM 04-24-2014
Originally Posted by CraftyMom:
Good for you! It doesn't matter the amount, she owes you money and is disrespectful by not paying.
Exactly!!Good for you! It doesn't matter the amount, she owes you money and is disrespectful by not paying.