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Thriftylady 09:18 AM 09-20-2014
I had interview at noon. It is 12:15. I am wondering if I should call or what. I hate it when I sit around and people just don't show up.
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Unregistered 09:19 AM 09-20-2014
Originally Posted by Thriftylady:
I had interview at noon. It is 12:15. I am wondering if I should call or what. I hate it when I sit around and people just don't show up.
I would. Then if she's like "Oh, I decided..." You can say that she was rude for not calling. Not that rude people care that they're rude. :/
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Thriftylady 09:28 AM 09-20-2014
So I called grandma who said "oh I forgot to call you, mom is out of town". UM ok so you do or don't need childcare? She set another appointment for tomorrow at noon. If they don't show then I am done with them. I have sat around all morning waiting, and I have the whole house to myself today to be doing whatever I please.
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Baby Beluga 07:31 PM 09-20-2014
I'm sorry that happened to you

In my experience when a parent does not call or show up to an appointment and then reschedules, 98% of the time they cancel or don't call/show up to the rescheduled interview either. I hope you have better luck!
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Thriftylady 08:47 PM 09-20-2014
Well I never had the experience when I did daycare before, but I am not counting on hearing from them tomorrow. I mean if they seriously wanted care, they would have made a point to show up today. It just upsets me because it is the weekend, I mean have some manners. I will not call tomorrow, if they are not here I will just write them off. But then if they happen to call again later I will have to decide how to proceed from there. I mean if you can't keep your interview do I really want you as a client?
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EntropyControlSpecialist 08:53 PM 09-20-2014
Originally Posted by Baby Beluga:
I'm sorry that happened to you

In my experience when a parent does not call or show up to an appointment and then reschedules, 98% of the time they cancel or don't call/show up to the rescheduled interview either. I hope you have better luck!
Yes. Those that did come and I signed on were awful clients that never fully respected me. Showing their true colors...
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coolconfidentme 05:25 AM 09-21-2014
Anymore I never reschedule when someone is a no call/no show. They would be the parent who would be forever disrespecting policy. Their money is not worth their hassle.
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Thriftylady 07:06 AM 09-21-2014
Originally Posted by coolconfidentme:
Anymore I never reschedule when someone is a no call/no show. They would be the parent who would be forever disrespecting policy. Their money is not worth their hassle.
Honestly, I am thinking along the same lines I have no kids right now and we need the money. IF they show up, doesn't mean I will accept him. I hate being in the position to have to even think about it right now.
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Thriftylady 07:10 AM 09-21-2014
Well they just called and the mom is "going to do something else because she doesn't want to do it" whatever that means. Hopefully something will come along soon we really need the income.
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LysesKids 07:48 AM 09-21-2014
No matter how bad I need clients, I stopped doing weekend interviews for my sanity. I had many parents just blow the interview off or they want to visit in the middle of the day - nope, not ruining my day off. My policies state I do 6pm or later on Tue, Wed or Thu only... don't like it, then we aren't a good fit

I will not do Monday because everyone is just getting back into the swing of things and Fridays... no, it's the end of my workweek most the time & I treat myself to dinner out (even if it's a cheap dinner).
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Thriftylady 08:12 AM 09-21-2014
Originally Posted by LysesKids:
No matter how bad I need clients, I stopped doing weekend interviews for my sanity. I had many parents just blow the interview off or they want to visit in the middle of the day - nope, not ruining my day off. My policies state I do 6pm or later on Tue, Wed or Thu only... don't like it, then we aren't a good fit

I will not do Monday because everyone is just getting back into the swing of things and Fridays... no, it's the end of my workweek most the time & I treat myself to dinner out (even if it's a cheap dinner).
I am hoping to get to where I can adopt some strict policies like this. I really only need three kids to get our finances in a good place. Once I get three I am going to start being very picky.
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LysesKids 09:10 AM 09-21-2014
Originally Posted by Thriftylady:
I am hoping to get to where I can adopt some strict policies like this. I really only need three kids to get our finances in a good place. Once I get three I am going to start being very picky.
I've been living on 2 kids for 4 months with the occasional drop in & overtime... I have to live off my income alone too; I look at it this way... if you take someone who disrespects from the start just because you need kids, then you will end up miserable. I'm not willing to compromise my health because of a disrespectful situation, I stress enough as it is.
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Thriftylady 09:29 AM 09-21-2014
I totally get what you are saying, there are some families I am sure I would never enroll. But there are some smaller things I may be willing to overlook. I had already decided if this family didn't show up today I was done with them, and I marked that on the interview form so if they call back in a week or a month I likely won't even set an appointment.
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EntropyControlSpecialist 01:36 PM 09-21-2014
Originally Posted by Thriftylady:
Well they just called and the mom is "going to do something else because she doesn't want to do it" whatever that means. Hopefully something will come along soon we really need the income.
Sadly, this is how it almost always is for people who do this.

I hope you get some outstanding clients soon!
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Kimskiddos 06:00 PM 09-21-2014
I have only enrolled 1 family that no showed for the first interview. It did not go well! Learned my lesson.

Now when potential families set up and interview I tell them I will text them the day of to confirm and give directions to my house if necessary.

This has completely gotten rid of no shows! Because now if they have changed their minds it's easy for them to reply to my text letting me know.
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daycare 06:21 PM 09-21-2014
Originally Posted by Kimskiddos:
I have only enrolled 1 family that no showed for the first interview. It did not go well! Learned my lesson.

Now when potential families set up and interview I tell them I will text them the day of to confirm and give directions to my house if necessary.

This has completely gotten rid of no shows! Because now if they have changed their minds it's easy for them to reply to my text letting me know.
Ditto on this. I do exactly the same.

I also send them a reminder email or phone call. That gives them the option to tell me they are not coming.

Day of I send the text saying we re excited to meet with you today at xxx time. Please confirm your reservation with us. Once they confirm I give them my address.
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TheGoodLife 07:06 PM 09-21-2014
Originally Posted by daycare:
Ditto on this. I do exactly the same.

I also send them a reminder email or phone call. That gives them the option to tell me they are not coming.

Day of I send the text saying we re excited to meet with you today at xxx time. Please confirm your reservation with us. Once they confirm I give them my address.
Yep, no address until the day of. Helps so that I never have an unannounced/unexpected visit as well! Sorry it didn't work out for you.
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Thriftylady 07:14 PM 09-21-2014
So how do you handle it when they ask where you live and want an address?
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LysesKids 03:50 AM 09-22-2014
Originally Posted by daycare:
Ditto on this. I do exactly the same.

I also send them a reminder email or phone call. That gives them the option to tell me they are not coming.

Day of I send the text saying we re excited to meet with you today at xxx time. Please confirm your reservation with us. Once they confirm I give them my address.
I've been doing this for years... If I don't get the confirmation at least 2 hrs prior (and yes I tell them it must be confirmed by a certain time), then I know I don't have to do the last minute vacuum, print out paperwork and nobody will be knocking on my door at 7:30pm, saying sorry I am late while I am relaxing with a cold beverage lol. I only give them my exact address when I get the confirmation call/text ( they know general area when they see the ad on CL)... no confirm then to bad, so sad
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coolconfidentme 03:58 AM 09-22-2014
Originally Posted by Thriftylady:
So how do you handle it when they ask where you live and want an address?
I give them the address. I have a big sign out there too. Personally I don't get the part about not giving your address out, it's a business. You want it to grow. As a parent, I would want to check my travel time, do a drive by & look at the neighborhood before I go to an interview. It's part of the decision making process. If I didn't get an address, I would wonder what the provider is hiding. Maybe nothing, but you can potentially put a negative thought in their head before you have a chance to sell your services to them. I understand everyone don't feel this way. That's me though.

ps..., I'm full & get calls weekly for services. I live in a small town with many providers.
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LysesKids 06:09 AM 09-22-2014
Originally Posted by coolconfidentme:
I give them the address. I have a big sign out there too. Personally I don't get the part about not giving your address out, it's a business. You want it to grow. As a parent, I would want to check my travel time, do a drive by & look at the neighborhood before I go to an interview. It's part of the decision making process. If I didn't get an address, I would wonder what the provider is hiding. Maybe nothing, but you can potentially put a negative thought in their head before you have a chance to sell your services to them. I understand everyone don't feel this way. That's me though.

ps..., I'm full & get calls weekly for services. I live in a small town with many providers.
I don't give out the EXACT address because I am a safe house for foster babies and domestic court cases... I also only take babies under 2 and live here ALONE; I don't want every Tom Dick and Harry knowing where I live for safety reasons. BTW, parents know ahead of time which neighborhood I live in, just not the address. A few years ago I had wackos knocking on my door late at night wanting immediate Drop-in services - Not Happening. BTW, all of my parents agree about my reasons for not giving out the address

As to the growth aspect, I will never take more than 4 babies, so that is not an issue. I am a small home childcare for a reason
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TheGoodLife 02:49 PM 09-22-2014
I just explain that I've had many no call, no shows in the past and for that as well as safety purposes, I only give out the address the day of the interview. I've never had anyone not understand.
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daycare 02:58 PM 09-22-2014
Originally Posted by coolconfidentme:
I give them the address. I have a big sign out there too. Personally I don't get the part about not giving your address out, it's a business. You want it to grow. As a parent, I would want to check my travel time, do a drive by & look at the neighborhood before I go to an interview. It's part of the decision making process. If I didn't get an address, I would wonder what the provider is hiding. Maybe nothing, but you can potentially put a negative thought in their head before you have a chance to sell your services to them. I understand everyone don't feel this way. That's me though.

ps..., I'm full & get calls weekly for services. I live in a small town with many providers.
I guess it differs for each person. I never give my address out and I have a very successful booming business.

If someone really wanted my info they could did for it online but I never advertise my address for safety measures.
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jenboo 03:08 PM 09-22-2014
I give out my address when we set a date.
Licensing posts it online so it's not a big deal to me. Licensing posts our whole name, phone number, address, hours and how many kids we can have.
Anyone can look it up.
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