Forum Daycare Management Software

Go Back Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 02-16-2013, 04:37 PM
mamac's Avatar
mamac mamac is offline
Tantrum Negotiator
Join Date: Jan 2013
Posts: 760
Angry Question For Anyone With A Land Line Phone And Long Distance...

I haven't had a land line phone in years but I decided to have a separate line installed just for my business. I ordered the basic service- no caller id, no call waiting, no long distance. Nothing. It is a metered service which means I will pay to make outgoing calls. I only wanted it for incoming business calls and for easier 911 access.
I received a letter a week later thanking me for choosing a long distance plan. No charge for this plan unless I made less than $10 a month in calls and then that's what I would pay. Called to cancel that and they said ok. A week later I get another thank you letter for a different plan only this one the minimum is $20. I call to say WTH. Guy tells me I have no carrier listed and that it's an automated letter that they are trying to put a stop to. He tells me nothing goes on my plan and I will not be charged. I double check on what my monthly charges will be just to make sure he has everything correct. Everything is good to go.

Fast forward to today and I get my first bill. Monthly charges are okay but there is a charge that says "Long Distance Selection Jan 28 $5.50"
Below that it says: "Carrier is: NO CARRIER: Under the other surcharges section I am billed a "Long Distance Access Charge" of 43 cents.

Am I stuck paying for long distance charges no matter what?? I have looked online and I see that they charge a minimum fee no matter what for LD but can they charge be monthly for NOT having a LD carrier?? I am so irritated right now. If they were open I would have called to cancel service already.... And the company is Verizon if that matters. I think all companies are a bunch of thieves, which is why I haven't dealt with them in years.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 08:37 AM.         Find A Daycare         List Your Daycare         Toys & Products                 About Us
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming