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The Art of the Interview “Nannyde” Style – Part 2

The Art of the Interview “Nannyde” Style – Part 2

The second potential client interview is approximately an hour to an hour and a half long. It is scheduled within two weeks of The First Interview. This is a time when we go through the policies of the day care and ask in depth questions about the child. Because our food service is such an important aspect of our services, I ask both parents to watch Food Inc. before the second interview. I also ask the parents to read my policies online before the interview.

I explain to parents that my policies are wrought from nearly 18 years of providing child care. They are designed to meet the needs of the individual child while serving the group. I talk to them extensively about the concept of group care. They need to understand and agree with their child’s care being conducive to group care. This is a difficult thought process for a new parent to understand but the seeds need to be planted in the interview process so when issues arise we can refer back to this conversation and concept.

I then give the parents the opportunity to tell me specifics about their child and their care expectations. I normally interview with parents who haven’t had the baby yet or have a newborn. With newborns I get feeding information and discuss any health issues. I explain to the parents how I work towards getting their child onto the same schedule as the other children.

I usually spend about a half hour answering their specific questions. I want to give them time to process how the policies of the day care will work with what they believe their child needs in care. I also want to assure them that I have the experience to work through any of their concerns.

The remainder of the interview is discussing the following policies. They are the ones I feel are the most important aspects of child care to get settled and agreed upon before offering them a slot in my business.

The following policies have been developed over the past 16 years of operating an in home child care. They are designed to meet the needs of the individual children and the group as a whole.

Children may enter the program at any time there is an opening for their age group and the needed schedule. Children of any race, color, religion, sex, or national origin will be eligible for enrollment. We are a Christian family and observe Christian holidays and celebrations.

An enrollment fee of $60.00 is due at the time of enrollment. It is not refundable. A maintenance fee of $30.00 per week is required for all slots being held without attendance. This fee will not be applied to future day care tuition once the child begins day care.

Children with medical disabilities, chronic medical illnesses, or behavioral problems will be considered for enrollment based on the ability of the day care to provide excellent care to the child and existing children in the day care.

Parents are required to fill out, sign, and return all enrollment forms before their child is allowed to attend day care. Children age five and under must have a physical yearly and supply that physical to the day care. The required forms are –

Immunization Records
Medication Release
General Enrollment
Pictures Release
Field Trip (Walking) Forms

We will give these forms to you after the second interview.

Please see our “rates” section for weekly and part time rates. Tuition is due on Friday by noon for the upcoming week. We offer balance transfer for easy weekly bill pay. We also accept cash, checks, and money orders. We give a hard copy receipt yearly for taxes with our EIN number. If you would like us to do a weekly receipt, please present it with your Friday payment and I will be happy to sign it every week.

We do not raise rates on existing clients except for situations where the care hours for the child have increased or departure time has changed to a later departure. We also offer siblings born into the day care the same base rate as the older sibling.

The rates can be lowered under the following situations: The child’s schedule changes requiring an earlier departure or the child going from full time to part time (minimum of three full days per week). Notices for ANY changes that lower the weekly rate must be put in writing and presented to the day care on a Friday. A months notice for any fee lowering change must be given. Also the change must be approved to insure there is a slot available for the change. Any schedule changes that result in a pick up earlier than 3 p.m. will not lower the rate below the 3 p.m. departure rate. This is our lowest possible weekly rate.


Definition of a slot:
A slot in the day care means a standard scheduled day shift guaranteed to you and your child. Eight slots are currently available. A maximum of four slots are available for children under the age of two.

Full time: Any schedule requiring five days a week attendance. We give priority to full time slots.

Part time: Any schedule requiring three or four days per week attendance.

Absences: The parent must pay for ANY day their child misses child care for any reason. If your child is absent any day of the week you are still responsible to drop them off and pick them up at the contracted times each attending day thereafter. We do not make up any time for missed days. Absences on one day do not allow you to use more day care hours on any other day. Part time children can not attend the day care on an unscheduled day to make up for a missed scheduled day.

Arrival and Departure
The Driveway: Orchestrating arrivals and departures is one of the biggest challenges of successfully running a home day care. We try to pace out arrivals and departures so that the driveway is as available as much as possible to each parent and the street congestion is as little as possible for the neighbors. Please be respectful of my neighbors. Please don’t block their driveways or park illegally on the street. A complaint from them could cause problems for the business. I’ve always gotten along well with my neighbors and want to keep it that way.

We don’t allow double parking in the driveway. The parent that gets parked behind is often upset with me for allowing it. If you see another parent in the driveway please park on the street and/or wait for your turn at the driveway. If you are waiting for your chance at the driveway and the parent in the driveway is delayed please just park on the street and bring your child in. It’s just a few extra feet of will help keep the congestion down. Please don’t leave your child in the day care beyond his/her pick up time in order to wait for a turn at the driveway.

Parents will contract with the day care for arrival and departure times. Parents are allowed to bring their children no more than five minutes before the scheduled arrival time unless overtime arrangements have been made. The only exception to this is inclement weather. If you arrive more than five minutes early please park on the street to wait to enter the day care until your scheduled drop off time.

Late pick ups:
Don’t do it.

Holidays and vacation:
The Day Care is closed the following PAID Holidays:
New Years
Memorial Day
4th of July
Labor Day
Thanksgiving and day after Thanksgiving
Christmas Eve
Vacation Days:
5 paid days off in May (to be announced yearly)
5 paid days off in December during Christmas Break (to be announced yearly)

Emergency closings:
We aren’t allowed to operate without basic utilities. If we loose power we will notify you within a few minutes via text or phone calls. Please confirm you have received any texts by returning a “message received” text. If the power isn’t back on within a half hour we will notify you again and ask that you come pick up your child within a half hour. We will notify you a half hour after the power is back on so you have the option to return your child to day care. If we loose power overnight, I will contact you as early as I can.

Illness policy:
We are a well child day care. Please assess your child before coming to the day care. If your child is ill he/she can not attend the day care. Children showing signs of illness upon arrival will not be admitted. Please call in advance to discuss your child’s condition if you have any question regarding their communicability or ability to attend the day care. Parents must notify the day care at drop off of ANY medication given to the child within six hours of the drop off. Parents will be notified if their child becomes ill in day care.

A child is considered ill if they present with the following: Fever greater than 100.0 Fahrenheit, vomiting, diarrhea, an undetermined body rash, a persistent runny nose, coughing, extreme changes in usual behavior. Once a parent receives notice that their child is ill the child must be picked up within 45 minutes of notification.

A temperature of greater than 100 degrees Fahrenheit is excludable from the day care. Please do not give your child Tylenol or Advil to mask the fever so they appear able to attend the day care.

Vomiting or Diarrhea:
Children who have vomited or have diarrhea are not allowed to enter the day care until they are symptom free for a full 24 hours. We do not exclude on the first diarrhea unless it is accompanied by other illness symptoms. We notify the parent of the first one via a phone call, email, or text. If the child has another bout of diarrhea he/she must be excluded until the child is symptom free for 24 hours. If the child returns to day care 24 hours later and has one bout of diarrhea he/she will be excluded again for 24 hours.

Teething, Ear Infections, and Allergies:
About 90 percent of the time when children present with moderate illness symptoms the parents feel it is either teething, allergies, or an ear infection. These are three “illnesses” that are not contagious which would allow the child to be in day care despite symptoms that would otherwise exclude them from care.

It is a common misconception that children get fevers when they are teething. Children will not be allowed to attend the day care if they have a fever, persistent non clear runny nose, coughing, or diarrhea that coincides with teething. Children will be allowed to attend day care if they present swollen gums and drooling associated with teething.

Ear Infection:
Children may attend the day care with an ear infection as long as he/she is able to participate in our normal activities and does not have any fluid draining out of the ear canal. Children will not be allowed to attend the day care if they have a fever, persistent non clear runny nose, coughing or diarrhea that coincides with an ear infection.

If a child comes to day care with a runny nose, coughing, congestion, and the parent feels this is due to allergies we must have a Doctor’s diagnosis stating what the child is allergic to. Children will not be allowed to attend the day care if they have a fever, persistent non clear runny nose, persistent coughing or diarrhea that coincides with allergies.

We get many reports back from parents stating the child has “just a virus”. We must have in writing from the Doctor if the diagnosed virus is contagious. If it is contagious the child may not attend day care until he/she is symptom free without the aid of fever reducing medication. We have newborns, special needs children, immunocomprimised children, newly enrolled children, and part time children who have not been exposed to the child with a virus. These kids could have serious repercussions from exposure to a viral infection. We can not accept children into the day care with “just-a-virus” because the Doctor assumes everyone has already been exposed.

Pink Eye and Conjunctivitis:
Children are not allowed to attend day care with eyes that are red and/or eyes that are weeping with clear or cloudy drainage. They must be completely free of drainage both running and dried drainage around their eyes before they can return to day care. We do not accept Dr’s notes allowing children to return to day care after treating conjunctivitis if the redness and drainage are still present.

We rarely give medication of any sort. We do ask the parents supply an infant bottle of Advil or Tylenol for babies and a children’s bottle for kids over two. We would only give that medication with permission from the parent and directions on the weight/dosage for their child. If we feel the child needs medication we will call the parent to discuss before administration. Again, this is VERY rare. We go years without ever giving medication to the children.

We do not give nebulizer or breathing treatments. Please do not ask if we will do this. If your child requires treatments they can not attend the day care until their condition allows them to be in care without the need of the treatments. We also do not allow parents to give breathing treatments in our home. We will accept a child after receiving a treatment. Please let us know if you have given your child a nebulizer treatment before care.

In case of accidental injury or emergency illness, you will be notified immediately after emergency medical services have been summoned. The day care will not accompany any child to the hospital or physicians office if emergency medical services is enlisted. Please supply us with a copy of your child’s current medical insurance card.

Parents are requested to send their child in comfortable and easy to manage clothing. Please do not send your child to day care in clothing that has many snaps. Outfits requiring you to remove the top in order to get to their diaper area are not acceptable as they are too time consuming for changes. Overalls are not acceptable for children being potty trained.

All children who are not potty trained must wear onesie undershirts with secure snaps. Babies wearing footie jammies or outfits must have a pair of socks on also. All children must wear socks or slippers that the child can not remove or do not easily come off during clothing changes. We recommend Robeez brand slippers and can assist you in finding a pair for your child at a reasonable cost. If a child removes their socks during play time we will not hunt for them. We will return them when we come upon them. For sanitary reasons, we do not allow staff or children to go barefooted in the house or wear just a diaper in the day care.

We keep the house cool in the summer and fairly cool in the winter. (Nan is hot blooded) Feel free to overdress your child. We can always remove layers to make your child comfortable. Dress your child for the coldest part of the day and we will take it from there.

No hats, barrettes, jewelry, watches, belts, or clothing with strings attached. We do not allow hoodies with strings or jackets with strings. No indoor wear hoodies at any time for any age child. Children may have hoodies for outerwear for outside only (outside spring and fall jackets). They can’t wear them inside the house. Any bottoms with drawstrings are not allowed.
We need three spare complete head to toe outfits for the kids under two and two outfits for the kids over the age of two. We will pass them back as the children outgrow them.

We do not allow generic diapers or cloth diapers. The brands we accept are Huggies, Pampers, and Luvs. We accept Target brand diapers but the current Target brand runs one size smaller than Huggies, Pampers, and Luvs. If you would like to use Target diapers we must have one size up from what your child would wear in the premium diapers. We also do not allow generic wipes with the exception of Target wipes. No scented wipes.

We change kids about every 2 to 3 hours. Figure about 4-5 diapers a day. Breast fed babies may need as many as 5-7 a day plus additional “over diapers” of the next size up. We don’t use pull ups until the child is nearly done with potty training and has been accident free for one week.

We put a note on the front door when we need diapers and wipes. We will ask for wipes about once a month.

We have little behavior issues with our kids. They don’t hit, bite, fight, or be mean to each other in any way. The love each other and treat each other with respect and admiration. Most if not all of the children here have been raised with us since they were newborns or young infants. They have been brought up in our ways and have a strong attachment to the other kids and to their Nan.

We use a strict supervision and correction system that pretty much eliminates any aggressive behavior. We have “rules of play” that are wrought from 30 years of experience caring for kids which keep the kids focused on the toys and co-operative play. When children have escalating behavior we use “proximity control” or physically close supervision until the child exhibits the behaviors we seek for normal group activity.

We rely on the other children to show children with unwanted behavior what behavior we expect and promote. If a child persists with unacceptable behavior we “team” them up with the child in the day care who is able to show them the proper way to conduct themselves. When children with behavior issues are surrounded by balanced and stable children they will adjust quickly to the conduct of the rest of the group. We encourage the older children to model kind and co-operative behavior and to mentor the younger children who need help. Works like a charm.

Now and then a child may need a time out to cool their jets and get a chance to start over again. We rarely use this because it doesn’t work very well but will give it a try if we are unsuccessful with our other methods. We can go years in between the need to use time out but we will give it a try now and then. We’ll let you know if your child was put to time out and discuss with you what’s going on that led to the separation from the other kids.

If your child has any behavior issues here you will be the first to know. We keep the parents informed of any behaviors that are requiring repeated corrections. (In other words… we rat them out ) Please keep us posted of any behavior issues you are having at home ESPECIALLY any kind of physical or violent acting out. We will be happy to help with advise or work on the issues here.

All children have a rest time daily. The normal afternoon nap is 2.5 hours and is sometime between noon and three p.m. We do not provide child care services for children who do not need a full afternoon nap.

We do not schedule departure times during nap times. If you need to pick up your child during nap time we ask that you let us know in the morning so we can nap your child in a separate nap area. We don’t like to interrupt the napping kids.

Toy Policy:
No toys from home. Parents are required to check their child’s pockets before entering the day care to make sure the child does not bring anything into the day care. If coins or small objects are found on your child we will need to terminate your child’s care to protect the safety of the little ones.

Car Seats:
We do not allow car seats in the house for either arrival or departure. We do not keep car seats on the property or in the house while you are at work.

Field Trips:
For outdoor activity the children go off property (weather permitting) to Sheridan Park, to Brubaker Elementary Playground, and neighborhood walks. We do not transport children via car off property at any time. Parents are asked to sign a permission slip to allow their child to go on our daily adventures. We provide shoes, coats, hats, gloves, boots, and snow suits for each child. Parents are not required to bring their child in weather appropriate outdoor gear. We will make sure they have everything they need every day.

Termination of child care:
We require a one calendar month notice in writing for termination of child care services. We receive notices on Friday’s only. Any unused accrued vacation and Holiday pay owed to the day care will be due at the end of the contract. Parents are required to pay for all of the one months notice time regardless of the child’s attendance.

The Art of the Interview “Nannyde” Style – Part 1
The Art of the Interview “Nannyde” Style – Part 2




  1. jacki07-08-11

    Ohhhhhh my gosh!

    You require three year old children to wear onesies? Lol! Do they even make them that size?

    You won’t allow children to wear sweatshirts inside in the winter, although you freely admit that you keep it cold?

    You will kick families out of care if a child has a penny?

    You require brand name diapers (although many earth-friendly disposable diapers are much healthier for children and are frequently less irritating, particularly for children with skin conditions)?

    You change the kids every 2-3 hours? What if they need to be changed sooner? Do you let them just sit in their waste?

    Asthmatic children are barred from your care, apparently, as evidenced by the lack of empathy towards children who require breathing treatments occasionally.

    You don’t allow car seats on the premises because…??? So I’m assuming that only one person can EVER pick up and drop off?

    You have absolutely *no* leeway when it comes to pick up or drop off times. What if a parent has an early meeting for work? What if there’s a traffic jam or road construction? What if there’s a car accident?

    You freely admit that you ‘contract’ with the parents in order to coerce them into obeying your rules and making it extremely difficult for the family to leave your care – But it seems like you will drop a family at the drop of a dime with absolutely no notice.

    You are the most judgmental person I’ve come across in quite some time, and I would *never* subject my child to your care.

    • torifees01-20-12

      Gosh Jacki did you even read the blog? Okay let’s see: onesies are made to size 5. I don’t allow HOODIES indoors… regular sweatshirt are fine. We use them every day. Yes I will terminate care if a child brings a item in the day care that can kill the other kids. Yes we change the kids every two to three hours but if you will read the next sentence you will see that depending on the child it may be five to seven times a day. This implies that in a nine hour day we could change as many as seven times. That implies that we change as needed. Asthmatic children are welcome in the child care. We just don’t offer neb treatments. I’m a RN… my liability is quite different than regular providers. No car seats on the premise. Children are loaded and unloaded at the car in the driveway. No need to bring them in. If the parents need two car seats they purchase two car seats. Also, car seats should NOT be taken in and out. They need to be installed properly and LEFT in the car. Being on time: YES of course we expect it. Most likely your job does too. It’s called being a responsible adult. I contract with the parents. Every reputable child care service I know does this. If you believe it is coercive then you should find a provider that doesn’t do contracts. Lastly… it seems you can’t understand basic health and safety regulations so you wouldn’t be a potential candidate to have your child attend my care. You would never have the opportunity to decide whether or not you would subject your child to my care. You wouldn’t make it past the first phone call. I can tell within a few minutes on the phone whether the parent has the capability of understanding rules, policies, and basic health and safety. You don’t get it so your presence in my business would put all of the children and my business at a high risk.

  2. Linda R01-19-12

    Yes, onsies are made in a 3T. They are sold in packs for about the same price of one 3T shirt.

    I believe it says that they keep it “fairly cool in the winter” as in , not as cool as winter. I don’t see the part where it says that it’s cold. And it says that they are not allowed to wear hoodies indoors. It doesn’t say anything about not wearing sweatshirts. In fact, she says to dress your child warmly and in layers.

    A penny is a choking hazard, the policy is in place for a reason. My daycare provider has a similar policy in place.

    In my experience, brand name diapers are sturdier, more cost effective and are less likely to leak. Probably why she only allows brand name diapers.

    I’m sure that if a child has a noticably wet or #2 diaper that it will be changed. I don’t think she’d be successful at running a daycare otherwise.

    Nowhere does it say that asthmatic children are barred from her daycare. Nebulizer treatments are time consuming and need at least some sort of training to learn how to do them. Most treatments can be done at home anyway.

    Most parents each have a carseat installed in their cars anyway, I don’t see the big deal. From a business perspective I can imagine that this equals liability issues as someone can trip over them or they can get stolen if left outside. They are big and bulky and if you have several kids whos carseats you have to keep track of, where are you suppose to fit all of them?

    I don’t know one daycare that promotes being able to arrive late to pick their kids up. Mine doesn’t. If I’m late I may have to pay a fee. Most daycares work this way.

    No one is coerceing anyone. As far as I know it’s my job as a parent to find a daycare that I like and that will work for me. If I don’t like this daycare then I don’t have to sign the contract and I go somewhere else.

    “I would *never* subject my child to your care.” You are that parent that thinks that the rules don’t apply to you, that thinks that the world revolves around you and that the daycare lady doesn’t have feelings. I’ve seen plenty of you when I pick up and drop off my kid from daycare. Always late, it’s never your fault, no regards to others. I feel bad for my daycare lady when she gets people like that. I get what the post says about “group care”. You and your kid aren’t the only ones there. There are other people like me that follow the rules, what makes you so special that you don’t have to?

  3. Cheryl03-11-12

    Very educational Nannyde. I wish I had done all of this when I started. I hate when the parents come dragging in a huge carseat (not to mention some are nasty) to sit in my way all day an distract the kiddies. This is how a provider can keep her sanity!! I applaud you, Thank you for sharing.

  4. Jess Nye04-23-12

    Wow- I stumbled on the potty training blog post while googling info. about potty training, and thought, “Hm.. Control issues much?” So I thought I’d read some more posts to see if that impression was supported, and holy cow- I totally agree with the first commenter here. And no, I am not “that parent” who expects the daycare to revolve around me and my kids- but i do expect some basic respect, and acknowledgement that I am the parent here. My three kids are expected to be respectful, and listen to their daycare teachers, and I have never picked them up late or been late on a payment. But I could never tolerate these arbitrary and controlling rules, not to mention the condescending tone and attitude toward parents! What if a child has been with you since birth and outgrows the need for the 2.5 hour afternoon nap before kindy? What if they have a reaction to your preferred diaper brands (like my youngest, who could only wear BJ’s brand- and has a doctor’s note to prove it?) What if a mom usually picks up the kids but twice a year needs to drop them off and have dad pick them up? Buy two sets of carseats even though they will only need to be used a couple of times, since they can’t ever drop them off at your daycare? I work in health care, and I have an excellent understanding of health and safety regulations- I also can recognize control issues when I see them. By all means, it’s your daycare, run it however you want- but I think it’s pretty sad that any parents will tolerate your condescension and know-it-all attitude, and accept your arbitrary and inflexible edicts.

    • torifees04-23-12

      It’s obvious that my child care policies wouldn’t be in line with your parenting philosophies and the business arrangement I have with my clients in the past two decades would not be a good fit for your expectations. One great thing with the internet is that my policies are online so any potential client can view them and just click away because of concerns like you have. That way we don’t waste each others time. 😉

      • Jess Nye04-23-12

        True! And very well said. 🙂

  5. Rhonda04-06-13

    On almost every issue here, I support Nan. I am a family child care home provider as well and have had close to 60 children come through my home since 1999. We see it all. This is a ministry, opening our homes and teaching children. It is one of the most misunderstood careers out there.

    • Nell03-31-17

      Hello Rhonda,

      I agree with Tori’s Post! & your post that states that: Offering your home to the raising of children truly is a Ministry! What other job must have so much heart and sould and so many hats to wear ~ which can create a lot of stress for not that much money!
      (Please see my stress buster & Fountain of Youth at bottom of my post!)

      I especially LOVED reading the part of Tori’s Rules & Regs that stated: When a family decides to leave her Daycare,
      they owe her accrued Holiday / Vacation pay.
      This is the first time that I have seen this offered by anyone besides myself!
      Having been burnt many times by religious or spiritual families that quit your service right before your Vacation time occured in my Daycare!
      (The main reason Parents quit my service hands down: They want to bring their children to my Daycare, when they’re quite ill because they don’t want to miss work)!
      Things then get disgruntled as I run a Well Child Daycare. The Parents would then secure a Nanny to watch their children, and give me my 6 wks notice . . . BUT they would do it right before I took my 2 weeks of vacation, so I would be out all of that income that I had earned especially with difficult Parents!!
      Now, when they decide to cancel my contract, they are informed that for every month of Daycare their child received so far, I accrued 1 day of Vacation pay = 10 days for 10 months= 2wks. of vacation pay, and for the remaining two months, that equals 2 days of Personal Days.
      Needless to say, even though we went over this when they joined, they forget about it and think their skipping town without having to pay for my hard earned and much needed Vacation & Personal Days!

      I can’t tell you how GREAT it is to get their check that totally covers these special days in full, especially during a not so pleasant parting of the ways time.

      I HIGHLY recommend all Daycare Providers incorporate these Accrued Vital Holidays/ Vacation & Personal Days into their Contract. (1 day per 1 month of Daycare utilized which = 12 days (10 days = 2 wks. Vacation and 2 for Personal Days) = a total of 12 days per year.

      (Fyi: I just read on Tom Copeland’s great site( google him he’s a Daycare Attorney! and on our side as Providers!) that all of your Rules and Regs have to be included as part of and as “Contract Material”, for if you go to court, only the Contract is upheld in Court ~ your Rules & Regs are not at all upheld in Court!!! So, Ladies, make sure all of your
      information is under your “Contract” umbrella wording)!!

      Needless to say, I am revising my Contractual Rules & Regs after reading Tori’s, I liked lots of the little things that add up and can ease our job. I am tired of being taken advantage of even by my long term parents, they still try get away with issues that are in my Rules & Regs.

      May I offer everyone a great tip that has truly helped my health out, while doing stressful Daycare!
      Get a mini trampoline for you and use it daily as it totally empties your Lymph System (nothing else does per NASA Research) which is like the Fountain of Youth for us, google this topic and you will see the pageful of benefits that rebounding 20 to 40 min. a day can do for your stress levels, and beautifying yourself. You can jump 5-10 mins.while the children play, do it while they nap, do it while your awaiting their arrival. After work, you can do it and watch a film ~ I just can’t say enough about Rebounding, and I had one for years for my daycare kids and never used it! Knowledge Is Power! De-stress!!, get rid of an abdomen spare tire (ever see a cellulite ridden overweight gymnast? No!)
      Within a day or two you will feel your abdominal muscles and other muscles engaged ~ it’s that quick!
      One Caveat:
      Start slow 1-3 minutes a day before eating, never after a meal, and build up to 40 minutes a day slowly, chart your progress and reward yourself!
      You can get a cheapy one ($40.) free from in your town, or save up and buy a more expensive one and truly enjoy rebounding, which is what I did.
      Bring it outside for fresh oxygen or open your windows inside and jump for your new improved Life & Health!
      Love & Happiness,
      ~ Emily

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